Last Updated: January 2024
Fintrix Ltd (Company No: 20258016328) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Personal Information: We may collect personal information that you provide directly to us, including but not limited to:
- Name, email address, phone number
- Company name and business information
- Payment and billing information
- Technical information about your device and usage
Automatically Collected Information: We may automatically collect certain information when you use our services, including IP address, browser type, operating system, and usage patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our software development services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure or error-free.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Fintrix Ltd
Company Registration No: 20258016328
Registered: 15 September 2025
Address: 15-3-10 Teratai Mewah Apt, Jalan Langkawi, Setapak, 53300 Kuala Lumpur, Malaysia
Email: support@exmbitt.com
Phone: 0189632427